U.S. Navy:

The Client: The Naval Inventory Control Point (NAVICP) provides program and supply support for weapons systems to keep Naval forces mission ready. This mission is carried out by a single command organization operating as a tenant activity of the Naval Support Activities in Mechanicsburg and Philadelphia.

The Challenge: NAVICP needed to upgrade the ANSRS Aviation Module, a mission-critical application and to automate requisitions for naval aircraft parts.

The Solution: Ascellon performed all aspects of the design and implementation of a new client-server system, including: requirements analysis, design of the program code and database tables, the planning and conducting of end-user training, successful extension and deployment of the application to the Internet, and preparation of briefing materials for senior management.

The Benefits: Ascellon received a letter of commendation from Rear Admiral K.W. Lippert, Commander, Supply Corps, U.S. Navy, on our effort for the successful testing and migration of an allotment accrual accounting and expenditure processing system.

Army National Guard:

The Client: One component of the Army (which consists of the Active Army, the Army National Guard, and the Army Reserves), the Army National Guard is composed primarily of traditional Guardsmen—civilians who serve their country, state and community on a part-time basis.

The Challenge: The Advanced Information Technology Services (AITS) project needed user support for customer-specific applications.

The Solution: Ascellon has complete responsibility for providing Tier 3 help desk services for the AITS project.

The Benefits: Ascellon's help desk provides support for customer-specific applications, in addition to supporting other applications and network components. We also maintain lessons learned of reusable and repeatable corrective procedures from working with software developers and engineers.

Centers for Medicare and Medicaid Services:

The Client: The Centers for Medicare and Medicaid Services (CMS), formerly the Health Care Financing Administration, operates Medicare, the nation's largest health insurance program.

The Challenge: CMS needed a web application to collect and analyze data and report results of the analysis to users and management on customer satisfaction.

The Solution: Ascellon designed the methodology, data collection, analysis, and reporting to enable CMS to measure the level of satisfaction and services provided by other contractors.

The Benefits: CMS now has automated data management systems for data collection, analysis, and statistically valid reporting.

District of Columbia Department of Health:

The Client: The DOH Medical Assistance Administration (MAA) administers health care financing initiatives of the District of Columbia.

The Challenge: The DOH faced the challenge of a new Decision Support System (DSS) development in need of software development standards.

The Solution: Ascellon performed three software development tasks as a subcontractor to CTA: designed end-user requirements specifications, developed software to support institutional cost data, and developed the required queries and reports for the Medicaid Data Warehouse/DSS.

The Benefits: The DOH DSS was developed in accordance with CMM Level 2 software development practices.

District of Columbia Department of Motor Vehicles:

The Client: The DMV develops, administers, and enforces the vehicular laws of the District of Columbia, emphasizing driver education and customer service.

The Challenge: The DMV needed the Year 2000 “fixes” implemented with no downtime for processing drivers licenses and motor vehicle registrations during the cutover to the new millennium.

The Solution: As a subcontractor to GMSI, Ascellon maintained and upgraded the interfaces to the courts, police departments, and insurance information clearing houses for traffic, permit and registration data.

The Benefits: Ascellon made the fixes and provided ongoing support of software applications for the registration and permit functions of the DMV.

District of Columbia Department of Public Works:

The Client: The Department of Public Works (DPW) provides environmental services, including trash, recycling, and street and alley cleaning to residents/visitors and businesses in the District of Columbia.

The Challenge: The challenge was working with disparate systems with no standard definitions. We migrated databases to a consistent enterprise platform (Oracle DBMS).

The Solution: In a stable, functional environment, Ascellon personnel provided requirements analysis, software and database design, and software engineering of the SNOW Operations Management and Service Delivery (SERVES) systems, as well as numerous subsystems.

The Benefits: We used the Systems Development Lifecycle methodology in accordance with SEI CMM practices documented in our Software Development Practice Guide.

District of Columbia Department of Transportation:

The Client: The District of Columbia Department of Transportation (DDOT) manages and maintains transportation infrastructure.

The Challenge: DDOT needed an application to collect data and rate performance of contractors and consultants performing on Federally funded transportation projects for the city. A second application was needed to collect service request data electronically for street repairs, snow removal, and other city services.

The Solution: Ascellon completed both web applications for DDOT. The system to rate contractors and consultants uses data entry and electronic interfaces to collect performance data and rate performance based on established criteria. Data is collected and merged with geographic positioning databases to provide sophisticated management reports and to assist city management in assigning work crews to perform services throughout the city.

The Benefits: Both projects provide management reports and flexible data extraction capabilities.

District of Columbia Office of Personnel:

The Client: The DC Office of Personnel (DCOP) provides human resource management services to strengthen individual and organizational performance and enable the District government to attract, develop, and retain a well-qualified, diverse workforce.

The Challenge: The DCOP had been under Congressional scrutiny to give an accounting of the number of employees employed by the city and their employment status. The city used three different personnel systems that in total appeared to have more employee records than were actually employed by the city.

The Solution: Ascellon reviewed each employee folder for every city employee. More than 45,000 individual personnel folders were manually reviewed and processed by a given deadline. Employee folders were validated against each personnel record.

The Benefits: Ascellon designed Windows-oriented Graphical User Interface (GUI) data entry systems that were easy to use and minimized data input errors to key data into relational databases for transmission to the customer.

ABN-AMRO:

The Client: ABN AMRO is a global banking group serving business and private financial needs.

The Challenge: The client was faced with the challenge of rolling a new product offering to its US domestic business clients within a short period of time.

The Solution: Ascellon was part of the team that worked with ABN AMRO to define the implementation strategy, select the appropriate technology and implement the suite of products to launch the new service in record time.

The Benefits: The client ws able to roll out the new product offering at a lower cost than expected and within the tight deadline required to beat the competition to the market.

Maryland Business Development Agency:

The Client: The Maryland Department of Business and Economic Development (DBED) develops policies and implements programs to strengthen Maryland’s economy by attracting new business, stimulating private investment and creating jobs, encouraging the expansion and retention of existing companies, and providing businesses in Maryland with workforce training and financial assistance.

The Challenge: DBED needed to redesign its grants management program process for the Partnership for Workplace Quality (PWQ) and Maryland Industrial Training Program (MITP).

The Solution: Ascellon participated as a subcontractor to LMI to streamline and automate the intake and processing of training grant applications. The project included working with regional offices and headquarters staff to define new processes and to document the requirements for a new integrated system.

The Benefits: The implementation of integrated systems and applications has improved the State's ability to improve processing of grants and to efficiently perform the application and disbursement processes while improving the ability audit of the entire function.

Maryland Retirement Agency:

The Client: The Maryland State Retirement Agency collects contributions, supervises management of the investment portfolio, counsels members, and administers death, disability, and retirement benefits for the retirement plans.

The Challenge: The Maryland State Retirement Agency needed software and hardware upgrades, documentation of system resources, technical expertise, software/system documentation, and IT training.

The Solution: Under a subcontract with Bell Atlantic Network Integration, Inc. (BANI), Ascellon participated in the initial definition of modifications through analysis of current LAN/WAN and applications environments, and system engineers maintained the agency’s computer systems.

The Benefits: Our onsite staff also scheduled and performed optional system upgrades and enhancements, as elected by the agency, which often resulted in our training or re-training client personnel.